All FAQs may also be found on the OSP Guidance and FAQs webpage.
Q: Who can I ask to approve my requisitions, vouchers, and journal requests related to sponsored projects?
A: All requisitions, vouchers, and journals that require OSP approval in ConnectCarolina may only be approved by your department's OSP Pre-Audit Technician. To determine your OSP Pre-Audit Technician, please click reference the OSP Business Units Directory for the Pre-Audit Team.
Q: Who should I contact if I have a budget override request for a journal, voucher, requisition, or purchase order?
A: Please submit a help ticket on help.unc.edu and ask for your request to be routed to OSP-Help. An override request is typically a result of a budget error message in a journal, voucher, or requisition that has exceeded the budget or passed the budget end date. Please note that not all requests are eligible for an override. Learn more about the budget override types and information needed for these types of requests on the OSP ServiceNow guidance webpage.
Q: Who can help me if I have a question about a sent invoice or need payment status on a sponsored project?
A: You can review sent invoices in the RAMSeS Award Administration Billing tab. For all questions on sent invoices or payments, please email OSPBilling@unc.edu.
For more frequently asked questions, see the OSP FAQs page or submit your questions by clicking the button below.
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